Recruitment For Electronic Banking Operators.
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Infinity Trust Mortgage Bank (ITMB) was licensed in 2002 and started operation in 2003.It registered trademark-Infinity Homes is a reflection of strong desire of the bank to create endless opportunities for shelter for every category of Nigerians.
Infinity Trust Mortgage Bank has called for recruitment of electronic banking operators.
Being an electronic banking operator you are meant to be able to use computers to carry out bankig transaction such as withdrawal through cash dispenser or transfer of funds at point of sale, using electronic banking like online banking and over the phone transfer to more time than going to the bank, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution website.
Responsibilities
Identifies the need for system updates,procure new vendors,negotiate and administer contracts for the provision of products and services.
Provide exceptional customer service and support of electronic banking products and services.
Combines business (marketing,sales and banking).The use of computers to carry out banking transactions such as withdrawal through cash dispenser or transfer of funds.
Skills with knowledge of Internet based computer applications,lead web development that promotes business and sells products.
Responsible for the development, implementation, enhancement and support of the bank internet banking products and services and website presence.
Analyses customer usage of electronic resources, works with the marketing department to increase usage of electronic banking delivery channel.Also works with IT department to improve use friendliness to the degree desire.
Pull all electronic delivery channel together to provide a branch for customers.
Maintains knowledge of internal and external resources to mitigate dispution of services customers,communicate recurring or serious issues to the senior management.
Recommend temporarily work around and viable solutions to improve customer service and response, assist senior management in the development and implementation of new internet banking products and services.
Reviews existing internet banking offering for enhancement as a result of business goals, competitive pressures and revenue opportunities.
Maintain and provide support for the company's internet and intranet site,perform direct staffing for coverage in all related areas, supervising duties of department staff and coordinates.
Includes developing, marketing, selling, delivering and servicing bank products and services through electronic system, including company website, online banking, ATMs,mobile phones etc.
Encompasses bill payment and loan,deposit applications of enrolments, transactions, payments. Account aggregation which includes both B2B and B2C commerce.
Qualifications.
A first degree or equivalent,have a very good knowledge of electronic banking. Must have basic and back understanding of electronic products operations, dynamics and reconciliation.
Knowledge of the principles of data communication and telecommunication, this includes transactions, new account and customer lending.
Minimum of 4 years experience in electronic banking field.
Must have proficient knowledge on the use of Microsoft office packages,advance technical knowledge of electronic products such as ATMs,POS,CARD,MOBILE BANKING APPS,WEB SOLUTIONS And INTERNET BANKING.
Interested and qualified candidates should forward in their resumes to: